Terms & Conditions

These Terms and Conditions (the "Terms") form a legally binding agreement between you, whether individually or on behalf of an entity ("you" or "Client"), and PRforBrand ("PRforBrand," "we," "us," or "our"), governing your access to and use of our website, our client portal, and any public relations, communications, or related services you purchase from us (together, the "Services").

By accessing the website, creating an account, submitting an enquiry, accepting a proposal, or making a payment, you agree to be bound by these Terms and by our Privacy Policy and Refund & Cancellation Policy, each of which is incorporated here by reference. If you do not agree, do not use the website or the Services.

PLEASE READ SECTION 16 CAREFULLY. IT CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT OR TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN THIRTY DAYS AS DESCRIBED IN THAT SECTION.

You must be at least eighteen years old and have the legal capacity to enter into a binding contract to use the Services. The Services are intended for businesses and professionals, not for personal, family, or household purposes.

If you accept these Terms on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity, and references to "you" include both you and that entity.

You represent that you are not located in, under the control of, or a national or resident of any country subject to United States embargo or sanctions, and that you are not listed on any United States government list of prohibited or restricted parties.

Certain features, including the client portal and project dashboard, require an account. You agree to provide accurate, current, and complete information when registering, and to keep that information up to date.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at hello@prforbrand.com if you suspect unauthorized access. We are not liable for any loss arising from your failure to safeguard your credentials.

We may suspend or terminate an account that we reasonably believe has been compromised, is being used in violation of these Terms, or is associated with fraudulent activity.

Descriptions of services on this website are general and illustrative. They do not constitute an offer, and they do not create a client relationship on their own.

The specific scope, deliverables, timelines, fees, staffing, approval process, and responsibilities of each engagement are governed by a separate written proposal, statement of work, retainer agreement, or order form agreed between you and us (each, an "Engagement Agreement"). Where an Engagement Agreement conflicts with these Terms, the Engagement Agreement controls for that engagement.

Work outside an agreed scope will be treated as additional work and quoted separately. We are not obliged to perform out-of-scope work until it has been agreed in writing and, where applicable, paid for.

We may engage qualified subcontractors, freelancers, and specialist partners to perform parts of the Services. We remain responsible to you for work performed on our behalf.

Unless your Engagement Agreement states otherwise, all fees are quoted and payable in United States dollars (USD) and are exclusive of taxes, duties, and levies.

• Project engagements — an advance deposit is typically payable before work begins, with the balance invoiced at the milestones set out in the Engagement Agreement.
• Retainers — fees are billed in advance for each service period, on the recurring cycle stated in the Engagement Agreement, and continue until cancelled in accordance with Section 6.
• Payment terms — invoices are due on receipt unless a different due date is stated on the invoice or in the Engagement Agreement.
• Authorization — where you provide payment card or account details for a recurring engagement, you authorize us and our payment processor to charge that payment method for the agreed fees on the agreed schedule until you cancel that authorization.
• Late payment — overdue amounts may accrue interest at 1.5% per month, or the maximum rate permitted by applicable law if lower, together with reasonable costs of collection. We may suspend work on any engagement with amounts more than fifteen days overdue, after giving you written notice.
• Taxes — you are responsible for all applicable sales, use, VAT, GST, withholding, and similar taxes, other than taxes on our net income.
• Bank and conversion charges — your bank or card issuer may apply foreign transaction, currency conversion, or intermediary bank fees. Those charges are yours, and invoiced amounts must be received by us in full and net of them.
• Third-party pass-through costs — wire distribution fees, media licensing, paid placements, event costs, stock imagery, software subscriptions, and similar disbursements are billed at cost in addition to our fees, and are payable in advance unless agreed otherwise.

Payments are processed by third-party payment processors. Your use of a payment method is also subject to that processor's terms and privacy policy, and we are not responsible for the processor's acts or omissions. We do not store your full payment card details; see Section 4 of our Privacy Policy.

We may revise our fees for future service periods on at least thirty days' written notice. If you do not accept a fee change, you may cancel effective at the end of the current service period.

Refunds, cancellations, and the notice required to end a recurring engagement are governed by our Refund & Cancellation Policy, available at /refund-policy, which forms part of these Terms.

In summary: consultations are free of charge; fees for work already performed are non-refundable; unused prepaid amounts may be refundable on a pro-rata basis as described in that policy; and third-party pass-through costs already committed on your behalf are non-refundable. The Refund & Cancellation Policy governs in full and should be read before you purchase.

If you believe an amount has been charged in error, contact us first at hello@prforbrand.com. We will investigate and respond within five business days and will correct genuine errors promptly. Most billing questions are resolved faster this way than through a card dispute.

Initiating a chargeback or payment dispute for services that have been delivered, or in place of following our refund process, is a breach of these Terms. We reserve the right to contest such disputes with the payment processor and to provide our engagement records, deliverables, correspondence, and evidence of acceptance as supporting documentation.

Where a chargeback is resolved in our favor, or is later found to have been made without a good-faith basis, you remain liable for the disputed amount together with any fees charged to us by the payment processor and the reasonable costs of responding. We may suspend the Services and close your account while a dispute is outstanding.

You agree to use the website and the Services lawfully and not to interfere with their operation, security, or availability. You must not attempt to gain unauthorized access to any part of our systems, probe or scan our infrastructure, introduce malicious code, scrape or harvest data by automated means, or circumvent any access control or rate limit.

We do not provide Services in connection with, and you may not use the Services to promote or support, the following:

• Any activity that is unlawful under United States federal or state law, or the law of any jurisdiction in which the campaign is directed.
• Fraud, deceptive or misleading claims, pyramid or Ponzi schemes, deceptive lead generation, or any offering designed to mislead consumers or investors.
• The publication of information you know to be false, defamatory, or materially misleading, or the concealment of material facts from journalists, regulators, or the public.
• Astroturfing, fake reviews or testimonials, undisclosed paid endorsements, purchased engagement metrics, or any other practice that violates the Federal Trade Commission's endorsement and advertising guidelines.
• Securities promotion that violates applicable securities laws, including unregistered offerings and undisclosed compensated stock promotion.
• Unlicensed pharmaceuticals, controlled substances, unapproved health or medical claims, or products marketed with unsubstantiated efficacy claims.
• Weapons, ammunition, explosives, and related regulated goods; adult or sexually explicit content; gambling operations without valid licensing in the relevant jurisdiction.
• Hate speech, harassment, incitement to violence, content that exploits or endangers minors, or the promotion of extremist or terrorist organizations.
• Infringement or misappropriation of any third party's intellectual property, trade secrets, publicity rights, or privacy rights.
• Money laundering, sanctions evasion, or transactions involving parties subject to United States sanctions or export controls.

We may decline, suspend, or terminate any engagement that we reasonably determine falls within these categories, or that would expose us to legal, regulatory, reputational, or payment-network risk. Where we terminate on this basis, fees for work already performed remain payable.

The Services depend on your timely cooperation. You agree to provide accurate and complete information, brief us fully on relevant facts including any adverse or sensitive circumstances, respond to approval requests within agreed timeframes, and make appropriate spokespeople available where the engagement requires it.

You are responsible for the accuracy and legality of all information, statements, claims, data, logos, images, and other materials you supply or approve for publication ("Client Materials"). You represent and warrant that you own or have all necessary rights and licenses to the Client Materials and that their use as contemplated by the engagement will not infringe any third-party right or violate any law.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and distribute the Client Materials for the sole purpose of performing the Services during the engagement.

Final approval of any material released publicly on your behalf rests with you. We will not knowingly publish inaccurate information, and we may decline to make any statement we believe to be false, misleading, unlawful, or contrary to professional standards.

Delays caused by late approvals, incomplete briefs, or unavailability of your personnel may shift agreed timelines and do not reduce fees due for the affected service period.

All content on this website — including text, graphics, layouts, photography, logos, trade marks, case studies, and the underlying code — is owned by PRforBrand or licensed to us, and is protected by copyright, trade mark, and other intellectual property laws. Except as expressly permitted, you may not copy, reproduce, republish, distribute, adapt, or create derivative works from it without our prior written consent.

We retain ownership of our pre-existing materials, methodologies, templates, frameworks, research tools, and know-how, together with any improvements to them, whether or not developed during your engagement.

Subject to your payment in full of all fees due for the relevant engagement, we assign to you, or grant you a perpetual, non-exclusive, worldwide license to use, the final deliverables created specifically for you under that engagement, for the purposes contemplated by the Engagement Agreement. Until payment is received in full, all rights in the deliverables remain with us.

Deliverables may incorporate third-party materials, such as licensed imagery, fonts, or data, that remain subject to their own license terms. We will identify any such materials and the scope of their license where relevant.

Unless you tell us otherwise in writing, we may identify you as a client and reference non-confidential work in our portfolio, case studies, and marketing materials.

Each party may receive non-public information belonging to the other. Both parties agree to keep such information confidential, to use it only for the purposes of the engagement, and to protect it with at least the same care they apply to their own confidential information.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known to it without a duty of confidence, is independently developed without reference to the disclosing party's information, or must be disclosed by law or court order — in which case the receiving party will, where legally permitted, give prompt notice so the disclosing party can seek protective relief.

Confidentiality obligations survive termination of the engagement for a period of three years, and indefinitely with respect to trade secrets.

Public relations is an advisory and professional service. Editorial decisions rest entirely with journalists, editors, producers, and third-party publications, and are outside our control.

We do not guarantee, and you agree that we cannot guarantee, that any particular story will be published, that any specific outlet will provide coverage, that coverage will be positive or appear within a given timeframe, or that any campaign will produce a particular level of traffic, sales, funding, search ranking, follower growth, or other commercial result.

Any projections, benchmarks, or historical results we share are illustrative estimates based on comparable work and are not promises of performance. Our obligation is to perform the Services with reasonable skill, care, and diligence in accordance with professional standards.

We do not pay for editorial coverage, and we will not participate in arrangements that require undisclosed payment for editorial placement. Where an engagement includes genuinely paid or sponsored placements, those are identified as such and disclosed in accordance with applicable law and Federal Trade Commission guidance.

THE WEBSITE AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PRFORBRAND DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR ITS SERVERS ARE FREE OF HARMFUL COMPONENTS. WEBSITE CONTENT IS PROVIDED FOR GENERAL INFORMATION AND DOES NOT CONSTITUTE LEGAL, FINANCIAL, INVESTMENT, OR OTHER PROFESSIONAL ADVICE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. In that case, such warranties are limited to the minimum duration and scope permitted by law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PRFORBRAND AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, REPUTATION, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE WEBSITE OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE SERVICES WILL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU ACTUALLY PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT THAT GAVE RISE TO IT, OR ONE HUNDRED UNITED STATES DOLLARS, WHICHEVER IS GREATER.

These limitations apply to the maximum extent permitted by law and do not limit liability for fraud, fraudulent misrepresentation, willful misconduct, or any other liability that cannot lawfully be excluded. Some jurisdictions do not allow the limitation of incidental or consequential damages, so some of these limits may not apply to you.

You agree that any claim arising out of or relating to these Terms or the Services must be brought within one year after the cause of action accrues, or it is permanently barred, except where a longer period is required by applicable law.

You agree to indemnify, defend, and hold harmless PRforBrand and its officers, directors, employees, contractors, and agents from and against any claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: your breach of these Terms or an Engagement Agreement; the Client Materials or any statement, claim, or content you supply or approve for publication; your violation of any law or regulation, including advertising, securities, consumer protection, and privacy laws; your infringement of any third-party right; or your use or misuse of the website or the Services.

We will give you prompt notice of any claim subject to indemnification and may participate in the defense at our own expense. You may not settle any claim in a way that imposes obligations or admits liability on our part without our prior written consent.

Informal resolution first. Before starting arbitration or any other proceeding, you agree to contact us at hello@prforbrand.com with a written description of the dispute and the relief you seek. Both parties will attempt in good faith to resolve the matter within sixty days of that notice. This step is a condition precedent to commencing arbitration.

Binding arbitration. If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms, the website, or the Services — including their formation, interpretation, breach, termination, or validity — will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court. The arbitration will be conducted by a single arbitrator, seated in Wilmington, Delaware, and conducted in English. Where the amount in dispute permits, the arbitration may be conducted by documents only or by videoconference. Judgment on the award may be entered in any court of competent jurisdiction. This provision is governed by the Federal Arbitration Act.

CLASS ACTION WAIVER. YOU AND PRFORBRAND EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE AS TO A PARTICULAR CLAIM, THAT CLAIM ALONE WILL BE SEVERED AND HEARD IN COURT, AND THE REMAINING CLAIMS WILL PROCEED IN ARBITRATION.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information without first proceeding to arbitration.

Your right to opt out. You may opt out of this arbitration agreement by emailing hello@prforbrand.com with the subject line "Arbitration Opt-Out" within thirty days of first accepting these Terms, stating your name, the entity you represent, and your intention to opt out. Opting out will not affect any other part of these Terms, and it will not affect your relationship with us in any other way.

These Terms apply while you use the website and for as long as any engagement with us remains in effect. Individual engagements begin and end as set out in the relevant Engagement Agreement.

We may suspend or terminate your access to the website, your account, or an engagement immediately if you breach these Terms, fail to pay amounts due, engage in activity prohibited under Section 8, or where continuing would expose us to legal, regulatory, or payment-network risk.

Either party may terminate an ongoing engagement in accordance with the notice period in the Engagement Agreement and our Refund & Cancellation Policy.

On termination, you must pay all fees for work performed and all third-party costs committed on your behalf up to the effective date. We will deliver work completed and paid for, and, on request within thirty days, provide a reasonable handover of active materials. Sections 7, 10, 11, 13, 14, 15, 16, and 18, and any other provision that by its nature should survive, will survive termination.

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to the arbitration agreement in Section 16, you and PRforBrand agree that the state and federal courts located in Wilmington, Delaware, will have exclusive jurisdiction over any dispute not subject to arbitration, and each party consents to personal jurisdiction and venue in those courts and waives any objection based on inconvenient forum.

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will provide reasonable advance notice, such as by email to active clients or a prominent notice on the website.

Changes take effect on the date stated in the notice, or on posting if no date is given. Your continued use of the website or the Services after that date constitutes acceptance. Changes do not apply retroactively to disputes that arose before the change, and material changes to Section 16 will not apply to disputes for which you had already given notice.

• Entire agreement — these Terms, together with the Privacy Policy, the Refund & Cancellation Policy, and any Engagement Agreement, form the entire agreement between us and supersede all prior discussions and understandings on their subject matter.
• Severability — if any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions will stay in full force.
• No waiver — our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment — you may not assign or transfer these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, financing, or sale of assets.
• Independent contractors — nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties.
• Force majeure — neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, labor disputes, governmental action, and failures of internet or telecommunications infrastructure.
• Electronic communications — you consent to receive communications, agreements, notices, and disclosures from us electronically, and you agree that electronic signatures, acceptances, and records satisfy any legal requirement that such communications be in writing, consistent with the federal E-SIGN Act.
• Notices — notices to you may be sent to the email address on your account. Notices to us must be sent to hello@prforbrand.com and, where a written original is required, to the postal address in Section 21.
• No third-party beneficiaries — these Terms do not confer rights on anyone other than the parties.
• Headings — section headings are for convenience only and do not affect interpretation.

If you have questions about these Terms, or need to give us notice under them, contact us:

• Email — hello@prforbrand.com
• Telephone — +91 93325 52737
• Postal address — PRforBrand, 3rd Floor, 211, Phase 3, Okhla, New Delhi, India

We aim to respond to all enquiries about these Terms within five business days.